FAQ
Questions
The things prospects ask before a discovery call, answered plainly.
- Why can't I just sign up?
- Because setup isn't self-explanatory and a half-configured operating system is worse than the patchwork it replaced. Accounts are created by invite after a discovery call, so every business that goes live has been walked through it.
- What happens on the discovery call?
- We go through the tools you're running now, what breaks between them, and what your week actually looks like. You leave knowing the tier, the add-ons if any, and the real number.
- Are add-ons tied to a tier?
- No. Ad Management and Downloadable Apps are available on any tier, including Basic, and are never bundled into a higher plan. They're quoted per business.
- Can I change tiers later?
- Yes. Tiers are set by us from the discovery call and can be changed as the business changes. Nothing about your data is tied to the plan you started on.
- Who is ERA for?
- Local service businesses (trades, home services, mobile services, appointment-based shops) that are running six disconnected tools and a spreadsheet.
- What do I need to bring?
- Your service list and pricing, your domain if you already have one, and a rough idea of who on your team needs access.
Still have a question?
Every ERA account starts with a conversation. Tell us what you run today and we'll tell you plainly whether ERA fits.